Privacy policy for draxivanelior
Your privacy is important. Learn how we collect, use, and protect your information.
Introduction to privacy practices
draxivanelior collects and processes your information to provide a subscription-based financial planning service. Your privacy and security are our priorities.
We explain how your data is handled and what choices you have. Please review this policy for details about your rights and our obligations.
Information we collect and process
We collect both personal and technical data to deliver our subscription service and improve your experience.
Information you provide directly
- • Contact information, such as your name and email address.
- • Details submitted through forms or subscription requests.
- • Feedback or questions sent via our contact channels.
- • Payment details for your subscription plan.
- • Information shared during consultations.
Information collected automatically
- • Device and browser details for optimisation.
- • Website usage data and access logs.
- • Cookies and similar tracking technologies.
- • IP address and general location data.
- • Time and date of website visits.
How we use your information
Your data is used to provide, maintain, and improve our services, as well as to communicate with you.
- • Managing your subscription and support requests.
- • Responding to your questions and feedback.
- • Processing payments for subscription fees.
- • Improving website functionality and security.
- • Customising your experience based on preferences.
- • Notifying you about updates and changes.
- • Complying with legal and regulatory obligations.
Our promise: We are committed to protecting your personal information and using it only as described in this policy.
Data sharing and third parties
Your data may be shared with trusted partners or service providers solely for service delivery and compliance purposes.
Service provider relationships
We engage third-party providers for payment processing, security, and communications. All partners are required to meet privacy standards.
Legal compliance
We may disclose information if required by law or regulation.
Anonymous usage statistics
We use aggregate data for analytics without identifying individuals.
Your privacy rights
You have rights regarding your data, including access, correction, deletion, and objection to processing.
- • Right to request access to your data.
- • Right to correct inaccurate information.
- • Right to request erasure of your data.
- • Right to receive your data in a portable format.
- • Right to object to specific processing.
- • Right to request restriction of processing.
To exercise your rights or request more details, please contact us using the email provided below.
How we protect your data
We implement technical and organisational measures to keep your information secure.
Technical safeguards
- • Encryption of stored and transmitted data.
- • Regular security audits and vulnerability checks.
- • Firewall protection against unauthorised access.
- • Secure authentication for system access.
Organisational safeguards
- • Staff training on privacy and security.
- • Access control policies for sensitive data.
- • Incident response plans for breaches.
- • Data minimisation protocols.
Data retention practices
Your information is retained only as long as necessary to provide our service and meet legal obligations.
- • Account details stored for service delivery.
- • Consultation notes retained securely.
- • Messages kept for record-keeping.
- • Payment records maintained for compliance.
- • Preferences kept if you opt in.
Data is deleted or anonymised after the required retention period.
International data transfers
Your data may be transferred outside Australia; safeguards are in place for any such transfers.
- • Standard contractual clauses are applied.
- • Partners must meet Australian privacy standards.
- • Transfers are minimised wherever possible.
- • Your rights remain protected.
Cookies and tracking technologies
We use cookies to enhance your experience, analyse traffic, and remember preferences.
Types of cookies used
- • Required for basic site features.
- • Help us improve website performance.
- • Remember your settings and preferences.
- • Enable site functions and usability.
You can manage cookies via your browser settings at any time.
Updates to this policy
We may update our privacy policy from time to time. Changes will be posted on this page.
- • Email notification for significant changes.
- • Policy date updated on the website.
- • Notice provided before changes take effect.
- • Archived versions available upon request.
Review this policy regularly to stay informed about updates.
Contact about privacy
For privacy questions or requests, please email or call our team.
draxivanelior
255 Broadway, Glebe, NSW 2007 Australia
Phone: +61876178486
Email: content@draxivanelior.com
Last updated September 2, 2025
Effective from September 2, 2025